Imdaad, a UAE-based provider of integrated and sustainable facilities management services, has achieved a historic milestone by surpassing $272 million (AED1 bn) in revenue for the first time in 2024. This record-breaking achievement reflects Imdaad’s 20.76% year-on-year growth, with a compound annual growth rate (CAGR) of 19% since 2021, reinforcing its leadership position in the industry.
Commenting on the milestone, Abdullatif Al Mulla, Chairman of Imdaad, stated: “Reaching the AED1 bn revenue mark is a testament to our unwavering dedication to innovation, operational excellence, and delivering superior service to our clients. This achievement underscores our commitment to sustainable growth as we continue to expand our leadership position in the facilities management industry.”
He added: “This milestone reflects the trust our clients place in us and the relentless efforts of our team. Our strategic focus on digital transformation, service excellence, and expansion into key markets has been instrumental in driving this success.”
Key Growth Drivers and Market Expansion
Imdaad’s core business—Integrated Facilities Management in the UAE—remains the primary growth driver, contributing 50% of the company’s total revenue. The Environmental Services division, including Waste Management and the FARZ Materials Recycling Facility, accounted for 35%, while the remaining 15% came from specialist services and international operations in Oman and Egypt.
Imdaad Misr has played a crucial role in expanding the company’s regional footprint, securing agreements to provide integrated facilities management services for multiple real estate projects. Its portfolio includes hard and soft FM services, energy management, and environmental solutions, supporting Imdaad’s long-term growth strategy.
Strategic expansion into Abu Dhabi and diversification into high-growth sectors—including government, education, and tourism—have also contributed to Imdaad’s success. Major government contracts, such as those with the Department of Presidential Affairs, Sharjah Municipality, Masdar City, and Ammroc, have strengthened its market position.
In Oman, Imdaad has launched Omdaad, a dedicated integrated FM brand providing MEP services, soft services, and specialized offerings such as firefighting systems, pest control, and façade cleaning across multiple sectors.
Future Growth: Expansion into Saudi Arabia
Looking ahead, Imdaad plans to enter the Saudi Arabian market, recognizing the Kingdom’s rising demand for high-quality FM solutions. The company’s expansion will focus on key sectors such as infrastructure, hospitality, and commercial real estate, leveraging its expertise in smart, sustainable FM services.
Commitment to Innovation and Sustainability
Imdaad continues to drive innovation through AI-driven platforms, predictive maintenance insights, and operational efficiencies for clients. By investing in digital transformation and data-driven solutions, the company is reshaping the FM industry and setting new benchmarks for efficiency and sustainability.
This milestone underscores Imdaad’s strategic vision, commitment to excellence, and dedication to environmental responsibility, positioning the company for sustained success in the global facilities management landscape.